What Your Neighbors Say About Us:
We are completely satisfied with our York Central Air Conditioning system supplied and installed by Nottawasaga Mechanical. Our only regret is not doing it sooner. The quote we received was completed in a timely manner and was very reasonable. We specifically asked for a unit with very low noise due to having to install it near our deck in the back yard. My wife and I can't believe how quiet the air conditioner is.Our house was built in 1890 and the installation was not an easy one to complete. But they did a great job. In the past, we have had companies refusing to do plumbing work because of the difficulty of working in our very cramped crawl space. The installers completed the work on schedule and were very neat, protecting our house during the installation and cleaned up thoroughly when the job was completed. Besides being very professional, they also demonstrated a great sense of humour, mainly due to the difficult conditions they had to work with while they were under our crawl space. We were especially impressed with the "extra" work they completed under their own initiative without extra costs for us.We would not hesitate in recommending Nottawasga Mechanical to anyone.
John and Patti Campbell, Collingwood Ontario
I just wanted to follow-up on my experience dealing with your service staff. I called yesterday around 4pm to make an appointment to look at my residential air conditioner. I am not sure who I spoke with but he booked an appointment for this afternoon (17 Jul 13). He clearly explained your billing process and assured me that they would try to get to my home earlier if possible. He also gave me a couple suggestions of things I could try (cleaning etc) as I had to wait until the next day anyway. I did what he suggested and it worked.
I called back today to cancel my appointment. I believe I was talking with the same person again. I apologize for not catching his name. Again, he was very polite and I wanted to mention that because of his high level of customer service, I will definitely be calling NM for any issues I have that fall under your expertise. I will also gladly recommend NM to others.
Thank you for being a breath of fresh air in a time when businesses make you feel like they are doing you a favour for taking your money. Cheers.
Darren Perrin, Stayner Ontario
I was attempting to contact your office just to say a great big thanks to Garth!
He was here last Wednesday and had to deal with quite a mess.
Awesome, professional and thorough job so thanks again. Take care,
You installed a new hot water heater for us a few weeks ago.
We would like to thank you for many things at that time:
-for having a person answer the phone- I so appreciate this -for having a representative,
Jamie, at our house that day -for having the tank installed within days -for leaving the area
tidy and clean once the work was done -for having the representative there to assure us
of your care
We have always been satisfied with our furnace/air/stove maintenance and are sure adding
our hot water to the list, will be equally satisfactory.
Thank you to all those involved.
Jim and Mary Harding
We wanted to thank you and your entire team for making the installation of our Geothermal Heating
System a very pleasant experience. We must commend you on the professionalism of everyone who
worked at our home as well as the knowledge and helpfullness of Leigh and the rest of your office staff.
We've told co-workers, friends and family about our experience with your company and how much
we are enjoying the system. Thanks again!
Rick and Karen,
Last thursday night at 10:45 pm our York furnace was suddenly unresponsive. I gathered some
electric heaters as I thought the problem would not be resolved until the morning. I then called your
service line and spoke to a staff member. Steve returned my call and was there in 15 minutes. Steve
made a temporary fix to get us through the night, and said he would return with a new component
when it was available. He called us the next morning to make sure everything was stillworking.
A couple of days later the part was replaced. Thanks you to Steve and the rest of your team for
the excellent response.
Wasaga Beach, Ontario.
A few words to thank Jamie and the Nottawasaga Mechanical crew for the excellent job done in
our unit. The new installation was completed in a timely way and with no damage to our finished
basement. The basement was left spotless and I was well pleased with the professionalism of
I would like to thank you for your prompt response to my original e-mail and excellent service on
our water furnace problems. Not only did you provide asap service and get the system going but
you made us feel comfortable and relieved that someone actually recognizes that there is a problem
with our system. I enjoyed meeting Joe and Dave and feel very good about Nottawasaga Mechanical
being here for us. You have no idea how much better I feel about this ongoing problem we have been
having now that we have people who actually care!
Shanty Bay, Ontario.
While I am hoping that we will have a pleasant surprise when we see our next hydro bill, let me say
that our satisfaction with you, your team, and our product is immediate. The difference in comfort
was almost instantly noticeable.But even beyond our new level of comfort, this entire process was
made easy first by yourself, and then throughout construction with the friendly, courteous, talented,
and extremely talented team that descended on our home.We cannot thank you enough for everything.
From waiving our deposit, to answering the many questions I asked throughout the process (apologies
for the volume of phone calls I have sent your way), to the wonderful people that carried out this project.
We are extremely appreciative and greatful.Please be sure to extend a huge thank you to your entire team
on our behalf.Also please be sure to pass our satisfaction with you and the whole crew onto Joe. You all
deserve a big pat on the back from the boss!
Victoria Harbour, Ontario.
Our electric furnace blower failed in the early hours of Jan 20. We called your office & spoke to Paul
who dispatched Steve. He discovered the blower motor had seized up through lack of servicing
(we have just bought the house). Although your company is replacing the furnace with a natural
gas one there was no way to advance the installation date (because of the gas company) & we
had to resort to electric heaters. Paul worked on freeing the blower wheel off the shaft sohe could
install a new motor. Steve arrived promptly on Jan 22 to reinstall the blower motor.Through out this
whole process your staff were very concerned that we should not be without heat. They were polite,
caring and went above and beyond to ensure we received the finest of service. This exemplary level
of service and concern for the customer's needs will ensure that we recommend your company to
anyone looking for the type of services you provide. Again our thanks for an outstanding job all round,
hopefully the new furnace & on-demand water heater installation will go as well.
Graham and June
Thanks to you and your team for coming to our rescue when our furnace died unexpectedly.
We especially appreciated the same day service call on Friday and quick turnaround with the
installation of our new furnace on Monday. It was reassuring to have the need to replace a motor
assessed immediately. In addition your crew left the worksite spotless. Please pass along our
thanks to your staff for taking such good care of us. We are thankful to have your services available
to us; especially under such tight timelines. Congratulations on your 25 years of business and wishing
your continued success.
Anne and Paul
I had a Buyer client who only wanted a Furnace/Hot Water/Air Cond/Gas Fireplace Inspection
(instead of a "Home Inspector" Inspection). I called you, and we scheduled an Appointment for
Friday June 3rd. Your Employee, Shawn, attended the appointment. I am writing to let you know
how impressed we were with Shawn. He was very knowledgeable, very courteous, & informative.
My Buyer felt very good about my recommendation of Nottawasaga Mechanical, and I am sure
He will be calling you back for further service, since He firmed up his deal after the inspection!
Thank you to Shawn and to your great service!
Darlene Anstey, Broker
Coldwell Banker Trinity Realty, Inc.
25th Anniversary "Win A New Furnace" Contest Winner
As the recent winner of the Nottawasaga Mechanical 25th Anniversary contest, I wanted to
take the opportunity to express my sincere thanks to you and your team.
Your team made the entire process from start to finish an extremely pleasant and informative
experience. From our initial shock at winning, to the completed installation, it was a pleasure
to have witnessed first hand, the friendliness, courtesy, and professionalism from all involved.
The experience with your company has been an absolute pleasure, and we will continue to
tell friends, family and co-workers about this.
Bruce and Lori Hamm
Wasaga Beach, Ontario